What is a Community Manager?

Community Managers are one of the fastest growing roles in web3, where “build through community” has become a mantra for many top companies and projects. Community managers engage daily with community members (mostly on Discord and Twitter) to understand sentiment, collect feedback, and interact with members of the community with the goal of growing the company following.

Duplicate our Community Manager job template

Community Manager

Components of an A+ job description

A compelling company description

(E.g. “Join an all-star team at [company name]”)

What is your mission and vision? What does your company do? Why would someone want to work for your company instead of going somewhere else?

Be sure to include:

Your vision and mission.

What your company does

Info about the team, investors (social proof is important)

Description about the culture of the company

What you look for in a great candidate - implicitly conveys your mission and values

👉

This job description from Cere Network does it well.

A clear description of the role (“What we’ll accomplish together”)

What will a candidate be doing for your company? What can they expect to accomplish in their role, and why does it matter?

Be sure to include:

A description of what they’ll be working on day-to-day

A list of their roles & responsibilities

What impact they can expect to have in their role

Relevant skills required for the role (”Your superpowers”)

What are you looking for in a strong candidate during the interview process? Are there any dealbreakers for this role?

Include “hard” skills:

Any skills that are specific to this role that would require domain expertise in this field

Any technical expertise the candidate should possess

Include “soft” skills:

Problem-solving, critical thinking, adaptability, attention to details

Be a friendly team player

Have the ability to work autonomously

Leadership experience?

Recruitment Process “What to expect”

What can the candidate expect from the recruiting process? What are the steps, requirements, who will be involved? There is a lot of uncertainty and stress that often accompanies the process of finding a job. You can provide a better experience for candidates if you are clear from the start what each stage of the interview process will look like.

Be sure to include:

How long the process should take?

How many interviews there will be?

Who will be involved?

Overall time commitment?

Will it be in-person vs remote?

👉

This job description from Zama does it well.

Compensation “How we value our team”

Jobs that share salary information get up to 30% more applicants than those that do not. If you want to encourage high-quality applications, it’s important to share expectations around compensation.

Be sure to include:

Salary range

Stock compensation info, if applicable

Benefits: Health, Dental, & Vision, PTO, Parental Leave, etc.

Perks: 401k matching, culture budgets, team events, snacks, etc.

Location: Is the job remote, in-person, or hybrid?

Example of a strong Community Manager job description

Community and Social Media Manager

💜

Why we love it 1.) They share a detailed video of the product! 2.) They clearly identify the various channels the community manager will manage 3.) Callout of current investors for social proof

Image below in case link is dead 👇

Blockchain Engineer

Join an all-star team at thirdwork

Thirdwork is creating the #1 freelance platform for web3 knowledge work.

We are creating an elite ecosystem for non-technical experts in web3—marketers, content writers, designers, community managers, brand strategists, and other experts—providing them with community, resources, and support, and connecting them freelance opportunities at the best crypto companies.

Our founding team has backgrounds in VC-backed recruiting tech and high-growth software companies. We’ve raised a pre-seed from leading investors, and we are now seeking a blockchain engineer to join us on our ambitious mission.

What we’ll accomplish together

Build an innovative blockchain as the foundation for an entire ecosystem of consumer applications, starting with games, collectibles, and the apps that interact with them.

Defy accepted wisdom on the scalability of blockchain platforms.

Design, develop, and deploy new systems that enhance throughput, latency, availability, and security.

Apply cutting-edge research and new developments to daily work.

Ensure that our work is ethical and values-driven to create a positive impact on the world.

Your superpowers

As the ideal candidate, you have demonstrated expertise with distributed infrastructure development, as well as the curiosity and creativity to explore new approaches to complicated problems. You understand the value of developer-friendly infrastructure and are excited about breaking new ground in a quickly-evolving space.

“Hard” skills

Proficiency in programming languages like C++, Java, JavaScript, C#

Familiarity with P2P networks

Basic understanding of Cryptography

Experience with security audits of smart contract systems

Hands-on experience on open source projects

Candidates who have earned independent blockchain certifications preferred

“Soft” skills

Strong problem-solving ability, critical thinking, adaptability, attention to details

Highly self-motivated, ability to work autonomously and proactively

A friendly team player

What to expect

We strongly value transparency at thirdwork. In keeping with that, we have outlined every step of the recruitment process for this role here.

Thirdwork also values and promotes diversity. We give everyone a fair chance to be evaluated on their mix of professional, academic, and personal skills. Our aim is to make the hiring process as pleasant, stress-free, and friendly as possible, even if the process is longer and more involved than you might find elsewhere.

How we value our team

Salary:

$135-160k

Benefits:

Competitive Salary and Employee Stock Options: Everyone in our team contributes to the success of our game-changing products, which is why we share all our wins company-wide. As we continue to succeed, stock options and a competitive salary mean you get to enjoy the upside!

Health, Dental, & Vision: We care about your well-being so we contribute to the cost of your health benefits. Thirdwork covers 80% of your health, dental, and vision!

Flexible Spending Account (FSA): Use pretax dollars for any health care needs.

Life Insurance: Provided to you at no cost, with coverage up to 1x your Annual Salary.

Disability Insurance: Offering Long-term and Short-term disability to provide a portion of your income during times you are unable to work!

Flexible Time Off: Forget accrued PTO days. We believe in the power of personal time, so we offer as much flexible time as you need. Just clear it with your team and bon voyage!

Paid Parental Leave: We encourage you to take care of your little one! We provide 18 weeks for primary caregiver / 4 weeks for secondary caregiver

Perks:

WeWork: All Access Pass.

401k: 3% Match when you invest in your future with our 401K.

Flexible working life and $500 WFH set up allowance: Work-life balance is important. Whether you want to work from home or come to our office in New York the choice is yours. To help you get comfortable working from home we’ll assist with a $500 contribution.

Community & Social Events: Thirdwork is a community, we work hard, and bring each other up! Fun and regular company events to relax and connect with teammates.

Learning and Development: We are dedicated to your professional development. We contribute $1,500 annually for you to invest in your continued education.

Health & Wellness Perks: Work-life balance and your wellbeing are important to us. To contribute to your mental & physical wellbeing we gift you a brand new Whoop and a subscription to Headspace, as well as Health Advocacy as part of our Employee Assistance Plan.

Location:

Remote

Ability to work in NYC office as desired & access to WeWork in every major city around the world